Refund Policy

Because our products are sold for laboratory research purposes only, we are generally unable to accept returns or exchanges once an order has been shipped. This policy helps ensure the integrity, quality, and safety of all research materials.

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If you receive an incorrect item or your order arrives damaged, please contact us within 7 days of delivery. We may request photographs of the product and packaging to evaluate the issue and determine an appropriate resolution.

Refunds may be issued at the sole discretion of Spectra Peptides under circumstances including:

• An order that cannot be fulfilled.

• An order canceled before shipment.

• A shipment that is confirmed to have been damaged during transit.

• An order containing incorrect products due to our error.

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Approved refunds will be processed to the original payment method. Depending on your financial institution, it may take several business days for the refund to appear in your account.

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Refunds will not be issued for delays caused by shipping carriers, incorrect shipping information provided by the customer, or misuse of products contrary to their intended research purpose.

If you believe your order qualifies for a refund or replacement, please contact us as soon as possible with your order number and a description of the issue. Our team will review your request and work with you to reach a fair resolution.

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Spectra Peptides reserves the right to deny refund or replacement requests that do not meet the requirements outlined in this policy or that appear to involve fraud, abuse, or misuse.

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By placing an order, you acknowledge that you have read and agree to this Refund & Returns Policy.